Supporter Ai Glitch Exposes The Risks Of Replacing Workers With Automation
Anysphere, the AI startup behind the popular coding assistant Cursor, has hit a rough patch after its AI-powered support bot gave out false information, triggering user frustration and subscription cancellations, as first reported by Fortune. Users canceled subscriptions after misleading AI response. Cofounder confirmed it was an AI hallucination. AI-powered support systems save labor costs but risk damaging trust. Cursor, which launched in 2023, has seen explosive growth—reaching $100 million in annual revenue and attracting a near $10 billion valuation....